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TERMS & CONDITIONS

 

Return and Refund Policy:

We hope you will be happy with what you receive. If not then please get in touch with us immediately by emailing us at shop@flexipop.com. In order to make an exchange or receive a refund you must return the goods to us in their original condition within 7 working days.

Any returned items will be refunded immediately minus the cost of the intial postage fee. Any faulty items must be returned before a replacement or refund is provided. We will only replace with the same item.

If you send items back then please use a secure postage method, so that you can trace where the package is during transit. The item is your responsibility until we have received it.
 

Privacy Policy:

We will not store any of your credit card information after the transaction is complete. As soon as payment has been accepted by PayPal Virtual Terminal, all credit card details are automatically deleted.

Other information, including your email address, phone number and postal address is strictly for our own records and will not be passed onto a third party.

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Our Delivery Policy

 

UK SHIPPING:

We will aim to post your purchase within 1 to 2 days of receiving your initial order by 1st class post. The delivery time should be 1-3 working days following despatch.
 

EUROPEAN AND WORLDWIDE SHIPPING:

For countries outside of the UK please email us at shop@flexipop.com for postage costs.

Should require Special Delivery with a guaranteed next day delivery, please email us at shop@flexipop.com

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NB: please note that by placing an order you are agreeing to our 'Terms & Conditions'

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